SubjectYour site is live!

Hi [Name],

The domain now lives under the site we've built! You can view it here → [site URL]

Please disregard any email notification you might receive about a published article on your site while we finish polishing things up.

If there's anything you'd like changed or updated, let us know and we'll work on it.

Fires: after the launch gate passesFrom: AshThen: archive the onboarding checklist

SubjectPoint your domain to your new site

Hi [Name],

Now that we've finalized the site and it's ready to go live, we need your help pointing your domain to the site we built. Please update the nameservers on your registrar (I believe that's [registrar, e.g. GoDaddy]) to these two:

- nia.ns.cloudflare.com
- vasilii.ns.cloudflare.com

We've already pulled in your existing DNS records, so email and anything else pointed at the domain will keep working through the switch. If you need a hand, book a call with Pau here → https://cal.com/team-nick-pau/10min

Thank you!

Fires: once the site is built and ready for the domain switchFrom: PauThen: run the launch-gate checks in Onboarding

SubjectWe're sorry to see you go

Hi [Name],

Thank you so much for letting us know; it has been great working with you.

Are you planning to host the site on your end? If so, we're happy to keep hosting it for one more month for free so you have time to get set up and confirm the site is live on your end before switching nameservers/DNS. If not, we're happy to take the site down right away.

We've also attached the ZIP file containing all your posts, pages, and media. Please note that the themes are not included in the export.

If there's anything else you need help with, just let us know.

Fires: client confirms they're ending serviceFrom: AshThen: Mo produces the ZIP export

SubjectYour PersonalWebsites.org login

Hi [Name],

Here's how to get into your site's backend:

Login page: [admin URL]
Email: [client email]

We don't send passwords by email. Click "Forgot password" on the login page and it'll send you a reset link directly.

Let us know if you get stuck.

Fires: client asks for backend accessFrom: AshThen: nothing, one and done unless they lock themselves out

SubjectBooking our check-in call

Hi [Name],

Time for our regular check-in! Grab a slot that works for you here:

[booking link]

A few things to think about before we chat:
- Any updates, wins, or new content ideas since we last spoke
- Anything on the site you'd like changed

See you soon!

Fires: per the client's call cadenceFrom: Tori (content) or Hanz (account)Then: log notes on the client's card

Hi! Thanks for the call today. I enjoyed our chat.

Please send me the following just like we discussed on the phone:

I'll circle back once everything is completed.

Fires: right after any client callFrom: whoever took the callThen: wait on the client's reply

Hi,

Just wanted to follow up as it looks like we missed each other on our scheduled call today.

I totally understand today might have gotten busy: it happens. At your earliest convenience, you can grab a new time that works best for you here:

[your booking link: see the Calendar Links in Resources]

Looking forward to chatting whenever it's convenient for you.

Fires: client no-shows a booked callFrom: whoever the call was withThen: wait for rebooking